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Profile Setup

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Your user profile contains your personal information, authentication settings, and preferences for using OmniOrders. Keep your profile up to date to ensure smooth communication and access to the platform.

Your OmniOrders profile controls how you log in, what you see when you first open the platform, and how your team or support staff can reach you. Keeping your profile current — with an accurate email, secure password, and correct contact details — is the first step to a personalized experience.

Personalization

Customize your login experience with your preferred landing page and profile picture.

Security

Keep your authentication credentials secure by updating your email and password as needed.

Contact Information

Ensure your team and support staff can reach you with accurate contact details.

Quick Navigation

Set your preferred landing page to jump straight to the view you use most.


  1. Open the User Menu

    Click on your avatar or name in the top-right corner of the application.

User Menu

  1. Select User Profile

    Choose User Profile from the dropdown menu to open your profile page.

User menu showing Profile access


Your profile is organized into four main sections:

Profile page overview

Upload a profile picture to personalize your account and make it easier for team members to recognize you.

Profile Picture upload area

Upload Requirements:

  • File size: Maximum 1 MB
  • File types: Images only (JPG, PNG, GIF, WebP)
  • Upload method: Drag and drop or click to browse
  1. Upload Your Image

    Drag and drop an image file into the upload area, or click to browse and select a file from your computer. Click Upload to save the selected image.

Upload Profile Image

  1. Remove Your Image (optional)

    If you want to change or remove your profile picture, click the red trash icon below the image.

Remove Profile Image

Configure your login preferences to customize how you use OmniOrders.

Login Redirect: Choose which page you want to see immediately after logging in. This saves time by taking you directly to the view you use most often.

Settings section with Login Redirect dropdown

Available options:

  • Dashboard
  • Orders
  • Returns
  • Products
  • Inventory
  • Purchase Orders
  • Inventory Location
  • Rules
  • Connections
  • Notifications

The dropdown is searchable, so you can type to find your preferred page quickly.

Searchable Dropdown Menu

Manage your login credentials and security settings.

Authentication section

Email

Your email address is used for:

  • Logging into OmniOrders
  • Receiving system notifications
  • Password reset requests
  • Communication from your team

Update your email if it changes or if you want to use a different address for your account.

Password

  1. Click Update Password

    Click the Update Password button to open the password update dialog.

Update Password button

  1. Enter Your Passwords

    In the popup dialog, you’ll see:

    • Your current password displayed (for verification)
    • A field to enter your new password

    Type your new password in the field. Click the eye icon to show or hide the password as you type.

Password update dialog

  1. Save Your Changes

    Once you’re sure about your new password, click Save to update your password.

Save password changes

Keep your contact details current so your team and support staff can reach you when needed.

Personal Information section

Available Fields:

  • Name: Your full name (required)
  • Job: Your job title or role
  • First Phone: Primary phone number
  • Country: Select from the dropdown list
  • City: Your city
  • Address: Street address
  • Postal Code: ZIP or postal code

All fields update automatically when you finish typing or change focus. You’ll see a brief confirmation when your changes are saved.


Keep Contact Info Current

Update your phone number and address whenever they change so your team can reach you.

Use a Professional Email

Use a work email address if possible, especially if multiple team members use OmniOrders.

Set Your Preferred Landing Page

Choose the view you use most often as your login redirect to save time every day.

Add a Profile Picture

Upload a clear photo to help team members recognize you in shared views and notifications.

Update Your Password Regularly

Change your password periodically and never share it with others.


Solution: Most fields save automatically when you move to another field. If changes aren’t saving:

  1. Check that you have a stable internet connection
  2. Ensure required fields (like Name) are filled in
  3. Refresh the page and try again
  4. Contact support if the issue continues

Possible causes:

  • File is larger than 1 MB
  • File is not an image format
  • Browser permissions are blocking the upload

Solution:

  1. Check your file size and type
  2. Try a different image or compress your current image
  3. Clear your browser cache and try again

Solution:

  1. Click the Update Password button to open the password update dialog
  2. Make sure you enter your new password in the field provided
  3. Click Save to confirm the password change
  4. Look for the success message that confirms the update

Country dropdown isn’t showing my country

Section titled “Country dropdown isn’t showing my country”

Solution: The dropdown is searchable. Start typing your country name to filter the list. If your country still doesn’t appear, contact support to have it added.


Next Steps: Navigation Basics | Dashboard Overview